Special Directions
Our studio is conveniently located right off Hwy 118 & Hwy 102, across from Inn on the Lake. Call us if you need more directions, or refer to our map
Studio Policy
Joyful Sounds Enrollment Information
Payments
All lessons and classes occurring during the regular School Year (Sept to June) have monthly payment plans. These payments are charged on the 1st of the month. Please ensure your credit information is up-to-date for payments to occur. All monthly payments have factored in the amount of classes or lessons for the school year, including possible holidays and closures. Most months have 4 lessons. Some have 3; Some have 5. The cost has been averaged out across the year for equal payments to make it easy on your budgeting plan. No matter if your lesson or class falls on a Monday or Thursday, every day gets equal totals for the year.
Camps and Other Events Parties, PD Day Camps, Workshops, etc will have one-time payments due at registration, or a deposit and remainder due closer to the start date. All specifications can be found when registering for specific items.
Some classes may have a materials fee upon registration. Again, this will be laid out on any registration pages.
Late Payments
Our front office works diligently to connect with any families who may have payment issues on the first of the month. If late payments are not made by the 10th of the month, an additional $10 charge will be added to the account. Another additional $10 charge will be placed if account is still in arrears by the 20th of the month. Failure to pay for classes or lessons on time may result in being removed from the program.
Make-Ups
Private Lessons: Our teachers mostly work full time at the studio and are in high demand. It is very difficult for them to make up time that students miss due to vacations, absence, etc. If a student is home with symptoms but otherwise able to attend a lesson, we can switch that lesson to a Virtual Lesson at their regularly scheduled time. Please try your best to attend lessons as scheduled. Our instructors are booked for specific time slots and if you arrive late, your lesson will not be extended.
Lesson students will also have access to our Make-Up Scheduler in the MyMusicStaff Calendar View. There are three specific times during the School Year that have been set aside specifically for Make-Up Lessons: Fall (end of Nov), Winter (end of April) and Spring (end of June). During those specific days, no regular classes and lessons will run. The purpose will be to catch up on make-ups due for student illness/absence, and sometimes teacher absence if possible.
When a student misses a lesson, they are marked absent and given a make-up credit. These credits can then be used or “cashed-in” during these specific dates. You can sign up for make-up lessons about one month prior to the dates listed. Once the dates are open, an email will be sent with instructions on how to book your makeup lesson through the calendar view, and we can also book through Front Desk.
If a teacher needs to cancel for illness or other reasons and there is not possible make-up option, the studio will financially credit the family and that credit will come off the very next monthly fee.
Please note that there may be a possibility that your make-up lesson will not be with your regular weekly teacher, but you can rest assured that the teacher will be qualified to teach the lesson and will be up to date on what the student is working on.
Kindermusik Classes: We have an unlimited make-up policy for Kindermusik classes. You will be required to sign up for classes and there is a limit to how many students can sign up. This is done through the parent portal (my.kindermusik.com) on the Kindermusik page of our website. You can also call or email if you need any help.
Snow Days
Now that we are Virtual experts, private lessons for any snow cancellations will be moved to the virtual learning format. You will simply log on and have your musical experience from home!
Group Classes of all sorts typically will be pushed to our Make-Up Days (see above)
If classes or lessons needs to be move to virtual or cancelled, there are three options to check for cancellations:
1. You can call the studio at 861-2702 after approximately 8am to hear our voicemail.
2. You can check our website (www.joyfulsounds.ca)
3. You can check our Facebook Page or Instagram pages (Joyful Sounds Music Studio) with cancellation information.
If ever you feel you cannot make Kindermusik classes due to weather when we remain open, remember you can access your unlimited make-up and come on a different day. You MUST register for a make-up option in my.kindermusik.com
Withdrawal Policy
If you need to withdrawal or discontinue for any reason, please provide written notice to info@joyfulsounds.ca before the 1st of the month, prior to the next billing cycle (1st of the month). If written notice is received after this time frame, the next month will be charged as per normal, and you will be able to attend all classes and lessons that month.
Example: if you wish to end classes at the end of May, ensure your notice is received by May 31st in order to stop the billing for June 1st.
Enjoy the Musical Moments!
There’s lots more to learn about our studio, but this gives you the what’s what for financial and registration information. We will share more as we go along, but please join our Private Facebook Group, and make sure that info@joyfulsounds.ca is an email address that you trust - check your spam!
